Returns Policy
Returns
The returns policy is valid for 14 days. If it has passed 14 days since you received your purchase, unfortunately I can’t offer a refund or exchange.
To be eligible for a refund, you must return the purchased item/s in good condition.
To return your purchase, mail clearly labeled item/s to:
Aimee Nesbitt Designs, 14 Cottell Street, Norman Park QLD 4170, Australia
You will be responsible for paying for the return shipping. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refunds
Once your return is received and inspected, you will be emailed to notify you that we have received your returned item and if the refund has been approved or rejected.
If you are approved, you will be refunded the purchase amount less the shipping charges.
Sale items
Sale items cannot be refunded.
Replacement
Defect or damaged items will be replaced as soon as possible upon receiving documented evidence. My replacement policy is valid for 14 days from receiving your purchase.
Please email documentation of the damage to: aimee@aimeenesbittdesigns.com.au
and return your item to:
Aimee Nesbitt Designs, 14 Cottell Street, Norman Park QLD 4170, Australia.